Privacy Policy

What Information We Collect

To deliver a curated, verified community we collect three categories of information: account data you provide directly, profile data you choose to publish, and technical data generated as you use the platform.

Account data includes your email address, phone number, date of birth (to confirm you are 18+), and password hash. Profile data includes the photos, bio details, lifestyle interests, location preferences, and verification documents you submit. Technical data covers device identifiers, IP address, browser type, approximate location derived from your IP, and timestamps of platform activity.

Payment information, where applicable, is handled by PCI-compliant third-party processors. We store only the last four digits of a card and a billing reference - never full card numbers or CVV codes.

How We Use Your Information

We use the data above to operate the service, verify member authenticity, prevent fraud, and improve match relevance. Specifically, this means matching profiles based on lifestyle and location filters, surfacing verified members in your region, sending transactional emails about your account, and detecting suspicious activity such as bot signups or duplicate accounts.

We do not use your personal data for behavioural advertising on external networks. We do not feed your profile or messages into third-party AI training datasets. Where we use anonymised, aggregated analytics - for example, to understand which cities have the highest member activity - the underlying data is stripped of identifiers before analysis.

Cookies and Tracking Technologies

SugarDatingAdviceExpert uses a minimal set of cookies and similar technologies to keep you signed in, remember your theme preference, and measure aggregate site performance. Cookies fall into three categories:

• Strictly necessary - session authentication, security tokens, and load balancing. These cannot be disabled because the platform would not function without them.
• Functional - language, theme, and dropdown state. These improve your experience but are optional.
• Analytics - first-party performance measurement using anonymised identifiers. You can opt out at any time.

For complete detail on every cookie set, see our Cookie Policy.

Sharing With Third Parties

We do not sell your data. We share limited information only with the service providers we depend on to run the platform, and only under contractual confidentiality obligations.

Your Rights and Choices

Wherever you live, SugarDatingAdviceExpert honours the following rights for every member: access, correction, deletion, portability, and the ability to restrict or object to certain processing. Members in the European Union, United Kingdom, and California have additional statutory protections under GDPR, UK GDPR, and the CCPA/CPRA respectively.

You can exercise most of these rights directly from your account settings - edit profile fields, download a copy of your data, pause visibility, or permanently delete your account. For requests that cannot be self-served, contact our privacy team using the details below and we will respond within 30 days.

Data Retention

We retain personal data only as long as it is needed for the purposes described in this policy. Active account data is kept while your profile is open. When you delete your account, profile content, photos, and message history are permanently removed within 30 days. Limited records may be retained longer where required by law - for example, payment records for tax compliance, or moderation logs related to safety violations.

Anonymised analytics that cannot be linked back to you may be retained indefinitely to inform platform improvements.

Contact Our Privacy Team